Payment Processing
We use PayPal as our payment gateway to handle credit card, debit card, and other online transactions. All payment information you enter at checkout is processed and stored through PayPal’s secure, encrypted services to safeguard your data privacy and security.
For detailed information on how PayPal collects, uses, and protects your personal data, please see the PayPal Privacy Statement.
Introduction
Lisi Hong Kong Company Limited operates the website snvpchunkyheel.com. This Privacy Policy describes how Lisi Hong Kong Company Limited collects, uses, and shares your personal information when you visit snvpchunkyheel.com or purchase shoes from us. By using snvpchunkyheel.com, you agree to the practices described in this Privacy Policy.
Information We Collect
We collect personal information you provide directly. This information includes your first and last name, email address, phone number, shipping address, billing address, payment card number, payment card expiration date, payment card security code, and order history. If you create an account, we collect your username and password.
We automatically collect information when you visit snvpchunkyheel.com. This information includes your IP address, browser type, operating system, device type, device identifier, pages you view, time you spend on each page, referring website addresses, and search terms you use on snvpchunkyheel.com.
We collect information from third parties. Payment processors provide us with transaction confirmation and fraud alert data. Shipping carriers provide delivery status updates. Analytics providers give us aggregated statistics about website traffic.
How We Use Your Information
We use your personal information to process and fulfill your shoe orders. We use it to send order confirmations, shipping notifications, and delivery updates. We use it to provide customer service and respond to your inquiries.
We use your information to personalize your shopping experience. We show you shoe recommendations based on your browsing history and past purchases. We use your location to display estimated shipping times and local availability.
We use your information to send marketing communications. We send emails about new shoe arrivals, sales, and promotions. You can opt out of marketing emails at any time by clicking the unsubscribe link in any email.
We use your information to detect and prevent fraud. We analyze transaction patterns and device data to identify suspicious activity. We use your information to comply with legal obligations for tax reporting and product safety recalls.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies on snvpchunkyheel.com. Cookies are small text files stored on your device. We use strictly necessary cookies to enable core website functions. These functions include shopping cart operation, user login, and payment processing.
We use performance cookies to analyze how you interact with snvpchunkyheel.com. These cookies collect data about page visits, error messages, and load times. We use functionality cookies to remember your preferences for language and shoe size filter settings.
We use targeting cookies to deliver advertisements relevant to your interests. These cookies track your browsing habits across snvpchunkyheel.com and other websites. Third-party advertising partners place targeting cookies. You can manage cookies through your browser settings. You can delete cookies already stored on your device.
We also use web beacons and pixels. These are tiny graphic images embedded in web pages and emails. They help us count page visits and track email open rates.
Sharing Your Information
We share your information with service providers who perform tasks on our behalf. Shipping carriers receive your name, shipping address, and phone number to deliver your shoes. Payment processors receive your payment card details to complete transactions. Marketing platforms receive your email address to send our newsletters.
We share your information with law enforcement when required by law. We share it in response to a court order, subpoena, or legal process. We share it to protect the rights, property, or safety of Lisi Hong Kong Company Limited, our customers, or the public.
We share your information during a business transfer. If Lisi Hong Kong Company Limited merges with, acquires, or is acquired by another company, your information will be transferred as part of that transaction.
Data Retention
We retain your order records for seven years to comply with tax and accounting laws. We retain your account information for as long as your account remains active. We retain marketing contact information until you unsubscribe. We retain website analytics data for twenty-six months.
Security
We implement technical and organizational measures to protect your personal information. We use SSL encryption for data transmission. We store data on secure servers with firewall protection. We restrict access to personal information to employees who need it to perform their jobs. We conduct regular security audits.
Your Rights
You have the right to access your personal information. You have the right to correct inaccurate information. You have the right to delete your personal information. You have the right to opt out of marketing communications. You have the right to request a copy of your data in a portable format. To exercise these rights, contact us at [email protected].
Children's Privacy
snvpchunkyheel.com is not intended for children under sixteen years of age. We do not knowingly collect personal information from children under sixteen. If we learn we have collected such information, we will delete it promptly.
International Transfers
We store and process your personal information at FLAT/RM 1105, BILLION TRADE CENTRE, NO.31 HUNG TO ROAD, KWUN TONG, KOWLOON, HONG KONG. If you access snvpchunkyheel.com from another country, your information may be transferred to our location. We take steps to ensure your information receives adequate protection.
Changes to This Privacy Policy
We may update this Privacy Policy. We will post the new version on snvpchunkyheel.com. The new version will have a new effective date. We encourage you to review this Privacy Policy periodically.
Contact Us
For questions about this Privacy Policy, contact Lisi Hong Kong Company Limited at [email protected], +852 4446 0840, or FLAT/RM 1105, BILLION TRADE CENTRE, NO.31 HUNG TO ROAD, KWUN TONG, KOWLOON, HONG KONG.