Terms of Service

Terms of Service

These Terms of Service govern access to snvpchunkyheel.com and all purchases of shoes from Lisi Hong Kong Company Limited. By using snvpchunkyheel.com, creating an account, or placing an order, you agree to these Terms of Service. If you do not agree, do not use snvpchunkyheel.com or purchase shoes from Lisi Hong Kong Company Limited.

Eligibility and Account Use

You must be at least 18 years old to place an order. You must provide accurate, current, and complete information during checkout. You are responsible for maintaining the confidentiality of your account credentials. You are responsible for all activity conducted through your account. Lisi Hong Kong Company Limited may suspend or terminate accounts that provide false information, misuse snvpchunkyheel.com, or violate these Terms of Service.

Orders and Payment

All orders are subject to acceptance by Lisi Hong Kong Company Limited. Lisi Hong Kong Company Limited may cancel an order due to stock unavailability, pricing errors, suspected fraud, or payment failure. Prices are listed in the currency shown at checkout. You must pay all charges, taxes, and shipping fees displayed at checkout. Payment must be completed before shipment. Lisi Hong Kong Company Limited accepts payment methods displayed at checkout, which may include credit cards, debit cards, and PayPal.

Shipping and Delivery

Lisi Hong Kong Company Limited ships shoes to addresses provided at checkout. Delivery times vary by destination and carrier. Tracking information is provided when available. Risk of loss passes to you upon carrier delivery confirmation. You must inspect shoes upon delivery and report visible damage within 14 days of delivery. Delivery delays caused by carriers, customs, weather, or incorrect addresses are outside the control of Lisi Hong Kong Company Limited.

14 days No-Reason Refund Policy

You may request a refund for shoes within 14 days of delivery for any reason. This is the 14 days no-reason refund policy. To qualify, shoes must be unworn, unwashed, unaltered, and free from marks, scuffs, or odors. Shoes must be returned with the original box, original tags, and all included accessories. You must contact [email protected] within 14 days of delivery to request a return authorization. Returned shoes must be shipped within 14 days after Lisi Hong Kong Company Limited provides return instructions. You are responsible for return shipping costs unless the shoes are defective or incorrect. Lisi Hong Kong Company Limited may refuse a refund if returned shoes fail the condition requirements.

Refund Processing

After Lisi Hong Kong Company Limited receives and inspects returned shoes, Lisi Hong Kong Company Limited will approve or deny the refund. If approved, Lisi Hong Kong Company Limited initiates the refund to the original payment method. Refund processing and arrival to the customer's account takes at least 14 days from the date Lisi Hong Kong Company Limited approves the refund. Bank processing times, card issuer policies, and payment provider delays can extend this period. You must provide accurate payment information. Lisi Hong Kong Company Limited is not responsible for delays caused by your bank, card issuer, or payment provider.

PayPal Refunds

PayPal refunds take at least 14 days from the date Lisi Hong Kong Company Limited approves the refund. Due to local laws, PayPal refunds in some regions may take up to 30 days. PayPal refunds are sent to the PayPal account used for the original purchase. You must ensure your PayPal account remains active and able to receive funds. If your PayPal account is closed or restricted, you must contact PayPal to resolve the refund receipt. Lisi Hong Kong Company Limited cannot shorten PayPal processing times imposed by PayPal or local laws.

Prohibited Conduct

You must not use snvpchunkyheel.com for unlawful purposes. You must not attempt to disrupt snvpchunkyheel.com, gain unauthorized access, scrape data, place fraudulent orders, or resell shoes in violation of applicable law. You must not submit false refund requests or return shoes that were not purchased from Lisi Hong Kong Company Limited. Lisi Hong Kong Company Limited may report unlawful activity to authorities and may pursue legal remedies.

Intellectual Property

All content on snvpchunkyheel.com, including text, images, graphics, logos, and software, is owned by Lisi Hong Kong Company Limited or its licensors. You may not copy, reproduce, distribute, modify, or create derivative works without written permission from Lisi Hong Kong Company Limited. These Terms of Service do not grant you ownership of any intellectual property.

Limitation of Liability

To the maximum extent permitted by Hong Kong law, Lisi Hong Kong Company Limited is not liable for indirect, incidental, special, consequential, or punitive damages. Lisi Hong Kong Company Limited is not liable for lost profits, lost data, or business interruption. The total liability of Lisi Hong Kong Company Limited for any claim arising from these Terms of Service or a purchase is limited to the amount you paid for the shoes giving rise to the claim. This limitation does not apply to liability that cannot be limited under Hong Kong law.

Governing Law

These Terms of Service are governed by Hong Kong law. The courts of Hong Kong have exclusive jurisdiction over any dispute arising from these Terms of Service, snvpchunkyheel.com, or any purchase from Lisi Hong Kong Company Limited. You agree to submit to the personal jurisdiction of the courts of Hong Kong.

Changes to These Terms

Lisi Hong Kong Company Limited may update these Terms of Service at any time. Updated Terms of Service become effective when posted on snvpchunkyheel.com. Your continued use of snvpchunkyheel.com after posting constitutes acceptance of the updated Terms of Service. You must review these Terms of Service regularly.

Contact Information

For questions about these Terms of Service, refunds, or orders, contact Lisi Hong Kong Company Limited at [email protected]. The address for Lisi Hong Kong Company Limited is FLAT/RM 1105, BILLION TRADE CENTRE, NO.31 HUNG TO ROAD, KWUN TONG, KOWLOON, HONG KONG. The phone number for Lisi Hong Kong Company Limited is +852 4446 0840.